Amazon
Last Mile Experience Design and Technology
I am currently a UX Designer II on the Amazon Last Mile Experience Design team. I started my Amazon journey as an intern on the Alexa for PC team. I joined Amazon after graduating and moved over to the Last Mile design team where I work on emerging technology for our delivery drivers.
User experience
User interface
Design strategy
User research
What I do.
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I deliver features and the core experiences for the in-vehicle delivery UX platform. The platform is used while the drivers navigate to a delivery point and also aids package seek. My goal is to keep drivers safe while helping them feel productive and efficient at work.
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In addition to building on current experiences, I help dream up new features and technology that can help drivers stay safe, stress-free, and focused on the task at hand.
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I worked on the customer-facing side of Amazon, helping reimagine how customers might switch from delivery to pick-up at any stage of their shopping experience. The goal was to upsell pickup and allow customers to compare delivery and pickup with ease.